Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to WOW Floors! The terms "we", "us" and "our" refer to Venture 316, Inc, doing business as WOW Floors ("WOW Floors"). WOW Floors operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). WOW Floors is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy https://www.shopwowfloors.com/pages/privacy-policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We strive to accurately represent our products and services. However, colors and product appearance may vary depending on your device and settings.
We do not guarantee that products will meet your expectations or appear exactly as shown.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products and limit quantities at our discretion.
SECTION 3 - PRICES AND BILLING
Prices are subject to change without notice. The price charged is the price at the time of order.
Prices do not include taxes, shipping, or additional fees unless stated.
Prices online may differ from in-store or third-party pricing. Promotions may have separate terms.
You agree to provide accurate payment and account information and to update it as needed.
You represent that:
- Payment information is accurate
- You are authorized to use the payment method
- Charges will be honored
- You will pay all applicable fees and taxes
SECTION 4 - SHIPPING AND DELIVERY
We are not liable for shipping delays. Delivery times are estimates only.
Once products are transferred to the carrier, risk of loss passes to you.
SECTION 5 - INTELLECTUAL PROPERTY
All content within the Services—including trademarks, branding, text, images, and media—is owned by Venture 316, Inc d/b/a WOW Floors, its affiliates, or licensors.
You may only use the Services for personal, non-commercial use. Unauthorized use is prohibited.
"WOW Floors", related logos, and branding are trademarks of Venture 316, Inc.
Shopify and third-party trademarks remain the property of their respective owners.
SECTION 6 - OPTIONAL TOOLS
We may provide access to third-party tools "as is" without warranties or liability.
Use of such tools is at your own risk and subject to third-party terms.
SECTION 7 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content.
Accessing third-party services is at your own risk.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
WOW Floors is powered by Shopify. However, all purchases are made directly with Venture 316, Inc d/b/a WOW Floors.
Shopify is not responsible for transactions or related claims.
SECTION 9 - PRIVACY POLICY
All personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.
By using the Services, you acknowledge these policies.
SECTION 10 - FEEDBACK
Any feedback you provide grants us a perpetual, royalty-free license to use it for any purpose.
You confirm that your feedback does not violate any rights or laws.
SECTION 11 - ERRORS
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after orders are submitted.
SECTION 12 - PROHIBITED USES
You may not use the Services for unlawful purposes or to harm others, violate laws, or misuse the platform.
We reserve the right to suspend or terminate access for violations.
SECTION 13 - AGENTS
Applies to automated tools or AI accessing the Services.
Agents must clearly identify themselves and comply with all rules outlined.
SECTION 14 - TERMINATION
We may terminate access at any time.
Certain sections will survive termination, including intellectual property and liability provisions.
SECTION 15 - DISCLAIMER OF WARRANTIES
Services are provided "as is" without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Venture 316, Inc d/b/a WOW Floors is not liable for any indirect or consequential damages.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Venture 316, Inc d/b/a WOW Floors, Shopify, and affiliates from claims arising from your use of the Services.
SECTION 18 - SEVERABILITY
If any provision is invalid, the remainder will remain in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms represent the full agreement between you and Venture 316, Inc d/b/a WOW Floors.
SECTION 20 - ASSIGNMENT
You may not assign your rights without consent. We may assign ours freely.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of Virginia where Venture 316, Inc is headquartered.
SECTION 22 - HEADINGS
Headings are for convenience only.
SECTION 23 - CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms should be sent to:
info@shopwowfloors.com
Business Name: WOW Floors (Venture 316, Inc)
Address: 6211 Portsmouth Blvd. Portsmouth, VA 23701
Phone: 757-465-2100